Privacy Statement
Privacy Statement
In this privacy statement, we explain which personal data we collect when you use our website and services, why we need this data, and how we use it exactly.
S&L is there for organizations and companies that share our hope for radical societal change. We excel in strategic consultancy and new leadership. And we are fast, also in executing your plan.
Which Personal Data is Collected?
We require certain personal data to provide you with the best possible experience and to inform you about S&L and our offerings. Some of this data you provide directly, for instance, when you request more information about our services or contact us via the contact form. Additionally, we receive some personal data indirectly through your devices via interactions with our services (e.g., through cookies). This enables us to personalize and improve our offerings. When you request information from S&L, we process the following data:
- First and last name
- Company
- Email address
- IP address
- Any data provided in the open comments field
S&L may share your personal data with third parties if:
- You have given your explicit consent;
- There is a legal obligation or justification based on law or a court ruling, or in an emergency if S&L reasonably believes it to be in your own interest (e.g., with police, judiciary, or medical personnel);
- S&L transfers one or more parts of the business or assets to a third party;
- S&L uses third-party services. These may include media agencies managing online marketing for S&L or IT suppliers of the various systems and tools S&L uses to offer its services. With these third parties, S&L will ensure confidentiality agreements, data processing agreements, and adequate security measures.
If your personal data is provided to a third party, you will be informed beforehand unless this is not reasonably possible. S&L always retains ownership of the data. A third party may not use or forward the data to others without S&L's approval.
Cookies and Similar Technologies
When using our online services, we collect data via cookies and similar technologies (e.g., web beacons, tags, and device identifiers). Cookies are text files placed on your device to collect and analyze standard internet log information and visitor behavior. This information is used to evaluate website visitor behavior and compile statistical reports on online activities. We record your interaction with our online platforms to improve our content and services. You can always manage your cookie preferences through your browser settings.
How Do We Use Your Personal Data?
We use your personal data solely for the purposes for which it was collected and, where applicable, to comply with legal obligations. Specifically, we use your data for:
- Informing about our services. We process your personal data to provide you with the services of your choice, such as facilitating payment for our services.
- Customer service. Your data is used to support you in using our services, including assistance with any issues.
- Client communication. We use your data to communicate with you via email regarding our services, such as sending invoices, confirming reservations, sending reminders, and resolving issues.
- Legal obligations. We may process your data to comply with legal requirements, such as record-keeping or responding to legitimate requests from competent authorities (e.g., police/judiciary/medical personnel).
- Improving and personalizing our services. Your data helps us enhance our offerings. Insights into click behavior and search results on our website help us develop or prioritize new services.
With Whom Do We Share Your Personal Data?
We may share your data with third parties:
- As needed to conduct our business and provide services, e.g., payment collection, client support, and communication related to our services;
- When you have explicitly given your consent;
- When legally requested in the context of law enforcement, e.g., for investigations into illegal activities;
- To enforce our agreement with you, e.g., sharing information with a debt collection agency if you have not paid for our services;
- To defend or enforce our rights against third-party claims;
- To ensure the security and integrity of our services.
If S&L engages third-party services on its behalf, these parties will be required to maintain strict confidentiality, ensure adequate security, and sign a data processing agreement. Where processing relies on consent, you have the right to withdraw your consent at any time. In such cases, we will discontinue processing the relevant data. Withdrawal of consent does not affect the legality of data processing prior to withdrawal.
How Long Do We Retain Your Personal Data?
We retain your personal data only as long as necessary for the purposes for which it was collected or required by law.
Questions and Complaints
If you have questions about how we use your personal data, you can contact S&L via:
- Phone: +32 (0)9 329 09 01
- Email: hello@s-l-impact.com
- Mail: S&L, Koningin Elisabethlaan 45, 9000 Gent
If you feel that an issue has not been adequately addressed, you have the right to file a complaint with the Belgian Data Protection Authority.
Changes
This privacy statement may be amended. The privacy statement was last updated on 29-08-2023.